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leandroalemao
Beginner
652 Views
Message 1 of 3

Moved Home

Hi guys

Recently moved home and cancelled BT in the old address and also ordered BT to the new address. Meanwhile the broadband isn’t installed in the new address.. I’d like to use the BT Wifi .. but seems like my bt id is still linked to the old address and I’m not able to connect to the bt wifi. How can I link the new address into the old bt id? Thanks

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2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Moved Home

You can use BTWIFI if in contract with BT. Address is immaterial just same username and password



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leandroalemao
Beginner
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Message 3 of 3

Re: Moved Home

Hi thanks for your reply. It's saying I'm not eligible to bt wifi hospot.. and in my order I can see I ordered broadband.

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