<p>See our <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">help page</a> for further information.</p>
I cannot get MY BT App to.load on my phone. I've updated my software, deleted the app and reinstalled. Says Sorry we cannot connect try again later. Any ideas how to resolve this please ?.