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Dan22341
Aspiring Contributor
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Message 11 of 22

Re: My BT - Can No Longer Login

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Hi Sean D the my BT app still won't let me log in
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Distinguished Sage
Distinguished Sage
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Message 12 of 22

Re: My BT - Can No Longer Login

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@SeanD 

tried again but no access  tried rebooting phone but same result - no access



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Distinguished Sage
Distinguished Sage
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Message 13 of 22

Re: My BT - Can No Longer Login

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Nope

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gibbylinks
Aspiring Expert
337 Views
Message 14 of 22

Re: My BT - Can No Longer Login

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Still same issue

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4KTVFan
Aspiring Expert
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Message 15 of 22

Re: My BT - Can No Longer Login

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Still not working for me

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Highlighted
Community Manager
Community Manager
321 Views
Message 16 of 22

Re: My BT - Can No Longer Login

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Hi Guys,

Thanks for confirming, and sorry for getting your hopes up.  The fix that has been applied and is working on our test accounts but the team stated it may take a short period of time to filter down to everyone. 

Hopefully this comes through sooner rather than later.  I will get back to the team now to confirm that nobody here has seen an improvement.

Cheers

Sean 

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gibbylinks
Aspiring Expert
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Message 17 of 22

Re: My BT - Can No Longer Login

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Just had update through on Google Play that has solved the issue.

Thanks for help.

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Distinguished Sage
Distinguished Sage
298 Views
Message 18 of 22

Re: My BT - Can No Longer Login

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@SeanD 

also had update via playstore and all working now



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Distinguished Sage
Distinguished Sage
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Message 19 of 22

Re: My BT - Can No Longer Login

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Yep, fixed with update

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sammy4703
Contributor
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Message 20 of 22

Re: My BT - Can No Longer Login

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Also working ok here after update!

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