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cvarich
Beginner
1,712 Views
Message 1 of 3

My BT app not available in your country / not compatible with your device

Hello,

I just had the BT Broadband installed today (it's working fine), but I have a problem when trying to download My BT app on my phone (Oneplus6, Android 10): the playstore says that the app is not available in my country (I live in the UK and I am not using a VPN).

When going on the playstore on my laptop: it says that the app is not compatible with my device (Oneplus6).

Any idea where the problem comes from? 

Many thanks,

2 REPLIES 2
geniusjain
Beginner
1,573 Views
Message 2 of 3

Re: My BT app not available in your country / not compatible with your device

Hi,

did you manage to find the solution, I have exactly same issue

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pottyperson
Distinguished Guru
Distinguished Guru
1,556 Views
Message 3 of 3

Re: My BT app not available in your country / not compatible with your device


@geniusjain wrote:

Hi,

did you manage to find the solution, I have exactly same issue


Just a note to record that you've posted a solution here.

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