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Message 1 of 2

My BT app

Hi. I just wondered if anyone is having problems with the BT app lately. I have access controls set up with my app that pauses the WiFi at night. Thing is when I check the app in the morning the group in my WiFi off has vanished so the WiFi has not gone off at night.i have a teenager and need to restrict access at night. Removed his phone last night but same thing happened. Would performing a hard reset do this? 

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Message 2 of 2

Re: My BT app

No issues with the app but the 1st thing I'd check is the teenager. He or she is lot more I.T. literate than you and has probably found a way to switch the WiFi back on.  If you haven't changed your passwords, they're on the back of the hub and he/she haswhas out by going in to the Hub settings, he/she can disable everything that you have put in place.