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MaximusPrime
Aspiring Expert
317 Views
Message 1 of 7

My BT wi-fi stopped working

Hi,

my BT wi-fi hs stopped working, the App is asking for my user name & password, the credentials for MyBT are not working

I remember previously having to use a BT yahoo email address but I think they have been removed...

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6 REPLIES 6
Distinguished Sage
Distinguished Sage
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Message 2 of 7

Re: My BT wi-fi stopped working

there is no btyahoo email address. Your email will be  xxxxx@btinternet.com and probably had it since you joined bt



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MaximusPrime
Aspiring Expert
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Message 3 of 7

Re: My BT wi-fi stopped working

"We'll start moving email addresses from BT Yahoo email to our new email service, BT Mail"

https://home.bt.com/pages/email/index2.html

How do I find out my BT Mail email address & password?

cheers

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Distinguished Sage
Distinguished Sage
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Message 4 of 7

Re: My BT wi-fi stopped working

I and many others got that message but for the majority it never happened and we are still on btyahoo email and no bt mail. Btmail transfer has been postponed indefinitely and your email address and password should be same as it was unless you changed password

how do you sign in to collect your btinternet.com email?



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MaximusPrime
Aspiring Expert
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Message 5 of 7

Re: My BT wi-fi stopped working

@imjolly, I've only logged into it once - the last time I registered for BT wi-fi

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Distinguished Sage
Distinguished Sage
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Message 6 of 7

Re: My BT wi-fi stopped working

The login to MYBT need not necessarily be your BTID required to sign in to btwifi - mine is different and only my old BTID works when signing in to btwifi 



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MaximusPrime
Aspiring Expert
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Message 7 of 7

Re: My BT wi-fi stopped working

Cheers I'll contact them tomorrow, c if they can forward me on the details
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