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andrewparkeruk
Aspiring Contributor
757 Views
Message 11 of 15

Re: MyBT App - latest updated version for iOS 9 error message

Error: S1 here also

My BT iOS app version 1.2.3 newly installed on iOS 9.0

The other BT apps which I have installed appear to work fine

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andrewparkeruk
Aspiring Contributor
725 Views
Message 12 of 15

Re: MyBT App - latest updated version for iOS 9 error message

Interesting to note that certain people have been reporting the Error: S1 failure since the launch on 25-Sep-2015, both here and on the iOS App Store. Two working weeks later and still no bug fix from the app developer.

¿Is BT happy to support the app only for those people who can use it, or are they interested in the broader customer base?

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tlal05
Newbie
696 Views
Message 13 of 15

Re: MyBT App - latest updated version for iOS 9 error message

Hi
When I try to log in to my bt app it says "Sorry we are unable to log you in there is no account linked to this BT ID. To add your account please visit
bt.com/addaccount
When I goto the add account it says your are logged in as primary account holder
I am using a iPhone 6 with iOS 9 too
It worked a couple of days ago and it started saying that message yesterday
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colinpollock
Beginner
661 Views
Message 14 of 15

Re: MyBT App - latest updated version for iOS 9 error message

Very frustrating.  Just downloaded the app (iPad 4 ios 9.0.2) and cannot even get to the initial 4 digit set up part.  Error: -1003 -V5.  Treied deleting and re-installing but no good.

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essjay
Contributor
657 Views
Message 15 of 15

Re: MyBT App - latest updated version for iOS 9 error message

Well, since this last upgrade mine seems to be working, apart from the 'speed test', which has never worked.

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