cancel
Showing results for 
Search instead for 
Did you mean: 
Tartarus
Newbie
166 Views
Message 1 of 3

MyBT Applicaion Loops

Hello

 

I have been using MyBT application for years without any problem. It runs under Windows & the browser is Firefox. My ISP is BT.

 

Within the last few months something has changed and after pressing the logon key,  the following loops:

 

https://home.bt.com/s/assets/pages/login-interstitial.html?TARGET=https%3A%2F%2Fwww.bt.com%2Fappscon...

 

When I use IE explorer it works, but since all my other applications work under Firefox I would like to be able to access BT using Firefox.

 

I wonder if someone can throw some light on what may have changed which has caused this problem?

 

Many thanks

0 Ratings
Reply
2 REPLIES 2
Moderator
Moderator
144 Views
Message 2 of 3

Re: MyBT Applicaion Loops

Hi @Tartarus and welcome.

 

I'm sorry you're having problems with the browser. I've tried the link you posted and it works at my side. Have you tried uninstalling and reinstalling?

 

Cheers

 

David

Community ModeratorDaveM
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply
Tartarus
Newbie
126 Views
Message 3 of 3

Re: MyBT Applicaion Loops

Hello David

 

My Firefox version is: 52.3.0 (32-bit). Is this version the same as yours?

 

This version works fine for all my banks & utilities.

 

IE does not loop. This suggests it is a specific problem with MyBT application and Firefox rather than the underlying hardware and OS or Firefox itself.

 

Many thanks

Paul

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0 Ratings
Reply