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babsdof
Beginner
529 Views
Message 1 of 14

Net Protect Plus update

Today I noticed that Net Protect Plus has been updated, on the new front screen it says I can protect tablets and mobiles.

I took the option of inserting my mobile number and then clicked "Send Text",

I then received instructions on my mobile on what to do next.

 

I followed the instructions and looked at the Cookie Consent, which insisits I set the "Opt Out" on over 120 sites.

which seems impossible to work through, as the same error message keeps popping up.

 

so I cannot download the App to my mobile,

 

Has anyone had success with this?

 

 

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13 REPLIES 13
Distinguished Sage
Distinguished Sage
514 Views
Message 2 of 14

Re: Net Protect Plus update

Where did you see this update, as its not mentioned on the main BT Page?

 

You could be the victim of a scam to get your mobile number, and download a trojan program to spy on your phone.

https://www.bt.com/help/home/security.html

 

If you received an e-mail about it, then it probably was a scam, and you have compromised the security of your phone.

 

I cannot see any reason to opt out of 200 sites unless its to stop the trojan program from being detected.

 

 

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babsdof
Beginner
502 Views
Message 3 of 14

Re: Net Protect Plus update

I noticed it, because I had a pop up on screen, and now when I click on the McAfee shield I get

Untitled-1.jpg

so I don't think it is a scam.

 

This is how Mcafee Live Safe has looked for about two years.

 

 

 

 

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Distinguished Sage
Distinguished Sage
497 Views
Message 4 of 14

Re: Net Protect Plus update

So you clicked on the Protect More box?

 

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babsdof
Beginner
495 Views
Message 5 of 14

Re: Net Protect Plus update

Yes then you get options to put it on Tablet via eMail or Mobile via text

 

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babsdof
Beginner
490 Views
Message 6 of 14

Re: Net Protect Plus update

Untitled-2.jpg

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Distinguished Sage
Distinguished Sage
483 Views
Message 7 of 14

Re: Net Protect Plus update

It looks genuine, lets see if any other forum members have suggestions.

 

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greenman
Newbie
435 Views
Message 8 of 14

Re: Net Protect Plus update

I have the same screens appearing. I find them suspicious as the text, on the one that opens if I click on 'Protect More +', headed "All Access-Internet Security" and "Protect your digital life" do not line up and are in slightly different text/resolution.  Surely someon at McAfee or BT must know whether they are genuine and what they are for.

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jonh46
Contributor
402 Views
Message 9 of 14

Re: Net Protect Plus update

I had the same and clicked on the link.

 

any more info on this please

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Highlighted
jonh46
Contributor
403 Views
Message 10 of 14

Re: Net Protect Plus update

I hafd the same and followed the link on mobile.  Is there any more info on this please.

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