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Paul1360
Expert
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Message 1 of 16

New BT Wi-Fi

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Hiya All,

Over the last few days I've updated to the new BT Wi-Fi app but when I try to set it up it comes back with incorrect email/password, I uninstalled and installed the app again but no joy, I've logged into my BT account to make sure everything was ok and it is. Any idea wassup please

iechyd da

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Distinguished Guru
Distinguished Guru
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Message 2 of 16

Re: New BT Wi-Fi

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Deleted by poster - posted twice in error.

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Distinguished Guru
Distinguished Guru
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Message 3 of 16

Re: New BT Wi-Fi

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Assuming you entered your primary email address and password (case sensitive and not necessarily the same details with which you log in to MyBT), do you get to the landing page? If so did you remember to say that you are a BT Total Broadband customer?

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Paul1360
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Message 4 of 16

Re: New BT Wi-Fi

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I start the app and then click Set up now which takes me to the Set up page, I input my details, tick Accept and then Activate and get checking creditals and then user name and/or password incorrect, check and try again ggggggggrrrrrrrrrrrrrrr. username and password are correct as I've just used them for the app on my Tab 10.1, Why my S2 is like this pass make's no sense to me lol

iechyd da

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Paul1360
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Message 5 of 16

Re: New BT Wi-Fi

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OK please forget anything I've posted on here as I'm a **bleep** and need's to be taken out and shot. All my own fault as I input the wrong b of B instead of b >>>>>on my way out to give myself a good kicking>>>>>>>>.
Sorry to mess you all about.
iechyd da
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Distinguished Guru
Distinguished Guru
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Message 6 of 16

Re: New BT Wi-Fi

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Told you it was case sensitive. These any use?

 

Spoiler
Old Boots.jpg

 

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Paul1360
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Message 7 of 16

Re: New BT Wi-Fi

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Hey how did you get your hands on my rugby boots lol. Aye I know still can't understand why I put a B in. lol
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Robbiep
Beginner
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Message 8 of 16

BT Wi-Fi is only showing maps, can I search the web ?

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When I log on to BT wifi with my ipad I can only see maps ... How can i search the web?

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Distinguished Sage
Distinguished Sage
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Message 9 of 16

Re: BT Wi-Fi is only showing maps, can I search the web ?

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have you logged into BTWIFI with your primary btinternet email address?



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Robbiedp
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Message 10 of 16

Re: BT Wi-Fi is only showing maps, can I search the web ?

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Thanks... It's working now...
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