My son just got a Nexus 5, went to install SmartTalk but the Play store says no (incompatible with your device). Any idea when Nexus 5 (or Kit Kat if that is the problem) will be supported?
I have a Nexus 5 and Smart Talk installed ok from Google Play and works fine. Then my daughter got a Nexus 5 and site is saying Smart Talk is incompatible with her device. Something strange going on, maybe one of the tech guys can explain the problem. I understand that Smart Talk received an update last Friday 29/11/13 and this may be what is causing the problem. It was installed on my Nexus 5 before that date but my daughter tried after that. It is still working fine on mine, but I didn't get the update.
Thanks for posting. Since the recent Smart Talk app update, the Nexus 5 is no longer supported. We came across a few bugs when testing which meant running BT Smart Talk on the Nexus 5 with the new App, would have been a less than ideal experience for our customers so for the time being we are not offering the app on Nexus 5.
We are working on a fix for this so that we can support this device in the future but at the moment we don’t have a date to share. I will continue to work with the product team and the second we can have a date I will post an update here.
Thank you in advance for your patience.
In that case, I will hold onto the edition I have sideloaded, on which I made quite a few successful calls on my Nexus 5. Unless there is a major update, do I need to?
Did the sideloader thingy, as highlighted by MagicCottage, to my daughters phone, set it up & works perfectly.
Many thanks to MagicCottage for showing this was possible.
Only yoo pleased to help. As I've already commented, don't see the eneed to worry about minor updates either at this stage. It works and that's it for me!
Thanks again MagicCottage. Don't think updates will come through for an app that is not considered compatible with the device it is on + If aint broke don't fix it.. I didn't get it on my Nexus 5.
If anybody not sure about sideloading, do a Google search for - BT Smart Talk 1.25.5-HA This is the version that is compatible with the Nexus 5 and is available for free download on certain sites. Although I can't vouch for them as I sideloaded the .apk file from my phone to my daughters.
A google search for sideloading will also be of great help and probably the best bet if you know someone with the correct version on their phone.
The new version 1.28.6-HA is the one that is not compatible with Nexus 5.