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russfenwick
Beginner
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Message 1 of 1

No longer able to sign into BT Cloud

I am suddenly unable to access BT Cloud despite having it for many years.  I have not changed any details and I now have the following messages when I try to log in:

Via the APP on Android: "Web page not available

The web page at http://localhost/authentication/token-exchange?status=2003 could not be loaded because:

net::ERR_CLEARTEXT_NOT_PERMITTED"

Via MYBT under "Manage Your BT Cloud" - It shows "Sorry, there's been an error fetching your cloud details"

On my PC (Mac): "We've encountered an error. (Error code 1001)"

Anybody got any ideas please?  

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