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Alan26
Beginner
420 Views
Message 1 of 7

Norton Security

My Mac computer cannot open the new Norton security download, is there something else I need to do?

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6 REPLIES 6
Les-Gibson
Recognised Expert
411 Views
Message 2 of 7

Re: Norton Security

See post 89 @ Can't update from McAfee to Norton - Page 9 - BT Community


       
                                                     If the Smart Hub 2 is BT's best hub yet then what does that say about its predecessors ?
Alan26
Beginner
371 Views
Message 3 of 7

North security download

I asked the other day for a way forward on opening the new Norton download for my Mac computer.

When I download it and try to open it I get the following messages up;

1. Safari can't open file because no available application can open it.

2. Classic environment is no longer supported.

 

Can someone please advise me on how I get around this?

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Alan26
Beginner
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Message 4 of 7

Re: North security download

That should say NORTON Security
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NeilO
Moderator
Moderator
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Message 5 of 7

Re: North security download

Hi, @Alan26 welcome to the community and thanks for posting, I'm sorry to see you're experiencing problems installing Norton, whats OS is your Mac on?

BT Virus protect will work on the current and previous two versions of Mac OS.

Thanks

Neil

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Alan26
Beginner
331 Views
Message 6 of 7

Re: North security download

Neil

 

macOSMojave 10.14.6

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NeilO
Moderator
Moderator
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Message 7 of 7

Re: North security download

Hi @Alan26 thanks for getting back to me, that OS isn't supported sorry. Is it possible to update the Mac to a newer OS version?

Thanks

Neil

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