cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
590 Views
Message 1 of 4

Norton ant-virus problems

Hi - so we don't seem to be able to update to the new Norton anti-virus software. Process just stalls when requested to un-install previous (McAfee) software. Any thoughts, anyone ? 

0 Ratings
Reply
3 REPLIES 3
581 Views
Message 2 of 4

Re: Norton ant-virus problems

Hi @broadbandstuff and welcome to our community.

Sorry you're having problems updating the the Norton. Are you seeing any error messages? Take a look through Can't update from McAfee to Norton  and let me know if that helps.

Cheers

David

0 Ratings
Reply
571 Views
Message 3 of 4

Re: Norton ant-virus problems

So there are no error messages flagged up. The process just stalls on the un-install of McAfee - I have left it (literally) overnight to ensure it's not a time thing,  but have to cancel out ultimately (to do stuff).

0 Ratings
Reply
544 Views
Message 4 of 4

Re: Norton ant-virus problems

Thanks for getting back @broadbandstuff .

Is your BTiD an email address?

Cheers

David

0 Ratings
Reply