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Beaubell
Beginner
1,164 Views
Message 1 of 7

Norton

Can not download Norton security on my iPad says not compatible system even though up to date iOS bt saying I need to get in touch with manufacturers they changed providers now just leaving customers unprotected  only just renewed contract on the 7th jan no one mentioned the change not happy no protection for price I’m paying

anyone else got a problem installing on ipad

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6 REPLIES 6
sf021
Beginner
1,115 Views
Message 2 of 7

Re: Norton

Same issues here and with the latest iOS too. Come on BT tell us how to fix this

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Dabber_D88
Beginner
1,067 Views
Message 3 of 7

Re: Norton

Same here. Says iPad is not compatible and that it will only work with device operating software listed below, one of which is iOS. I even clicked on the dedicated “download to iPad” option. So annoying. 

 

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DavidM
Moderator
Moderator
1,058 Views
Message 4 of 7

Re: Norton

Hi guys and thanks all for posting.

Just to confirm, BT Virus Protect is not available on IOS however you can use the Norton Password Manager on iPhone/iPad if you wish. You need a Android 8 or better. 

  1. Open your device's Settings.
  2. Tap About Phone or About Device.
  3. Tap Android Version to display your version information.

Cheers

David

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sf021
Beginner
1,035 Views
Message 5 of 7

Re: Norton

Hi David so why does it give you that option on the linked download page and list it in the system requirements too? Feels a bit misleading and given that Norton offer it to iOS users why has this not been added like it was with mcafee?

9E7F33E3-8FA6-4F90-8C7E-71F63B98E824.jpeg

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holmewood1964
Aspiring Contributor
1,022 Views
Message 6 of 7

Re: Norton

  • Thanks, will try that.
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Steveee
Contributor
733 Views
Message 7 of 7

Re: Norton

@DavidM are there any plans to extend protection to latest iOS operating system?

I've had a few attempted attacks on my iPad so could like to improve protection.

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