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Samdena
Aspiring Member
775 Views
Message 1 of 5

Now Tv Activation

Hi any advice on how to activate my Now Tv ? I put my email in but it keeps bumping back as not recognised . 

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4 REPLIES 4
Matt-S
Moderator-Retired
760 Views
Message 2 of 5

Re: Now Tv Activation

Hi @Samdena,

Welcome to the Community and thanks for taking the time to post.

Can you double-check your order confirmation for me to make sure it's past your go-live date?

I look forward to hearing back from you.

Thanks

Matt

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Samdena
Aspiring Member
755 Views
Message 3 of 5

Re: Now Tv Activation

Renewed my contract yesterday , order goes through on 25th but it says Now Tv is immediately avail 

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Matt-S
Moderator-Retired
746 Views
Message 4 of 5

Re: Now Tv Activation

@Samdena

It sounds like the order has not completed correctly.

I've sent you a Private Message with details on how you can get in contact with the mod team. It might take us a few days to pick this case up as we are really busy at the moment.

Thanks

Matt

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Lammasfield
Beginner
727 Views
Message 5 of 5

Re: Now Tv Activation

Yep similar situation for me too.

BT system switched my BT Sport off within minutes of me cancelling it, but nearly 12 hours later still waiting for new package & Now TV to come available. Repeatedly tried activating the Now TV, have already got a Now TV account, entered the correct User name (& have checked it has correct email add on account) but I have not received an activation email, and checked spam folder.

 

What do I do please?

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