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homerhotspur
Aspiring Expert
561 Views
Message 1 of 4

Now tv - entertainment pass

What is the process for cancelling a pass? Is there a direct function via MY BT account or are you forced to phone?

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Traynor87
Aspiring Contributor
554 Views
Message 2 of 4

Re: Now tv - entertainment pass

As a normal now tv subscriber. You just goto the now tv website. Login, click passes and click cancel. Make sure you go through all the menus to cancel. It takes 3 ish to 100% cancel the pass. They will probably offer you a deal.

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homerhotspur
Aspiring Expert
533 Views
Message 3 of 4

Re: Now tv - entertainment pass

Thank you but this doesn't work for me as I have  had Now TV as a bolt on  for the last couple of months only and the Now TV site states that I have to deal with via my BT account

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NigelB72
Recognised Expert
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Message 4 of 4

Re: Now tv - entertainment pass

You manage your passes through the MyBT App. 

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