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Message 1 of 19

Opt out of bt wifi

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Unable to opt out of bt wifi
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18 REPLIES 18
Distinguished Sage
Distinguished Sage
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Message 2 of 19

Re: Opt out of bt wifi

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mrMick
Aspiring Contributor
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Message 3 of 19

Re: Opt out of bt wifi

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Those instructions don't work, the option to opt out isn't there, and the BT WiFi status checker is telling me my email address is invalid.

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Distinguished Sage
Distinguished Sage
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Message 4 of 19

Re: Opt out of bt wifi

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@mrMickTry these instruction.

Opt in or out of BT Wifi using MyBT

You will need to connected to BT Broadband to access any links I post which are hosted on my website..
If you are connected to BT Broadband, and you cannot access them, then please let me know on this thread. Thanks.

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mrMick
Aspiring Contributor
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Message 5 of 19

Re: Opt out of bt wifi

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I did. All I get at the bottom is "The legal stuff" and "FAQs". There's no option to opt out.

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Distinguished Sage
Distinguished Sage
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Message 6 of 19

Re: Opt out of bt wifi

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So you cannot see the option to "Opt Out of BT Wifi" which is above the legal  stuff?

Does it say you are actually opted in, on the earlier screens?

 

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mrMick
Aspiring Contributor
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Message 7 of 19

Re: Opt out of bt wifi

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It says i'm opted in even though i opted out over two years ago. There was no BT WiFi hotspot on my Hub until it appeared around 1am. At no point did I opt back in. Very strange, lol

Distinguished Sage
Distinguished Sage
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Message 8 of 19

Re: Opt out of bt wifi

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If you cannot see the opt out option, then only a moderator can help.

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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mrMick
Aspiring Contributor
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Message 9 of 19

Re: Opt out of bt wifi

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Thanks. All help appreciated Smiley Happy

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Moderator
Moderator
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Message 10 of 19

Re: Opt out of bt wifi

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Hi @mrMick Sorry that you have been opted back into wifi and cannot get opted back out again.

We will be happy to help you with this if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.

Thanks
John

Community ModeratorJohnC
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