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Jude60
Aspiring Contributor

on ‎16-09-2020 10h19

1,030 Views
Message 1 of 4

Opting out of Bt wifii

Is there a way to confirm that someone has deliberately opted out of BT WIFII rather than by default ?

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3 REPLIES 3
NigelB72
Guru

on ‎16-09-2020 10h35

1,026 Views
Message 2 of 4

Re: Opting out of Bt wifii

Everyone by default is opted in to BT WiFi, you have to request to opt out. 

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Jude60
Aspiring Contributor

on ‎16-09-2020 11h26

1,009 Views
Message 3 of 4

Re: Opting out of Bt wifii

Thanks for that info. It just was a surprise that it had stopped overnight. It was so useful to keep our 89 yr old mum in touch rather than a contract she wouldn’t get the full use out of. Only one BT hub showing but two wavelengths. Back to the drawing board
gg30340
Distinguished Sage
Distinguished Sage

on ‎16-09-2020 20h17

996 Views
Message 4 of 4

Re: Opting out of Bt wifii

Is it that your mum is using BTWifi from one of her neighbours BTWifi signal? If that is the case the neighbour can opt out at any time and that would stop others from using it.

It could also just be that their BT Hub is needing restarted. BT can not do this but if she knows whose BTWifi she was usng she could ask them to restart their hub. They of course are under no obligation to do that so the may decline to do it.

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