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Parental Control will not reset

I changed the Parental Control settings today on the My BT website to try and restrict social media during school hours. This had the adverse effect of stopping Skype for me which I used for business. I have :

Add the website to the list of approved sites

Turn off Parental Control completely

Turned Parental Control back on and back to where it was before

None of these have worked and it is now 6 hours since the last change and still the restriction exists.

I ended up phoning BT who suggested restarting the router and/ or resetting to factory default settings but neither has worked.

Anyone any ideas to get it back to how it was or do you think it will magically sort itself out over night?


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