cancel
Showing results for 
Search instead for 
Did you mean: 
pinarguney
Newbie
257 Views
Message 1 of 8

Parental Controls are not working

Hi ,

 

Could you please help to correct this issue?

Thanks

Tags (1)
0 Ratings
Reply
7 REPLIES 7
Distinguished Sage
Distinguished Sage
249 Views
Message 2 of 8

Re: Parental Controls are not working

Can you supply more details such as how are they not working. Are the showing in your MyBT. What happens when you try to activate them etc etc.

0 Ratings
Reply
pinarguney
Newbie
245 Views
Message 3 of 8

Re: Parental Controls are not working

Hi ,

It looks as activated, however when I make a test, all the web content is visible . I have tried to restart the modem but didn't make a change.

 

Thanks

0 Ratings
Reply
Highlighted
Distinguished Sage
Distinguished Sage
237 Views
Message 4 of 8

Re: Parental Controls are not working

0 Ratings
Reply
pinarguney
Newbie
196 Views
Message 5 of 8

Re: Parental Controls are not working

Hi,

I have tested parental control on my ipad and iphone using BT wifi . They working fine as expected. It was not allowed to enter to any adult sites

But  the Macbook air doesn't recognize any parental control . It is allowing to access to all adult content. What could be the reason? Why is it bypassing it? 

Thanks

Kind Regards

 

 

 

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
191 Views
Message 6 of 8

Re: Parental Controls are not working

Do you have a VPN set up on your Macbook?

0 Ratings
Reply
pinarguney
Newbie
187 Views
Message 7 of 8

Re: Parental Controls are not working

Hi,

To be honest, I don't know. How can I check that?

 

Thanks

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
184 Views
Message 8 of 8

Re: Parental Controls are not working

Is your Mac a company owned device, if so it will most likely have a VPN set up.

If not you would have to have set it up to use a VPN. See link how to check the settings to see if one is being used.

https://www.howtogeek.com/216209/how-to-connect-your-mac-to-any-vpn-and-automatically-reconnect/

0 Ratings
Reply