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Beginner
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Parental Controls not working and won't activate

Help. when I go to a website, sometimes it comes back as saying blocked due to parental controls light touch.

I have tried switching the parental controls on then off then on again without success.  the security tab in mybt.com says to activate parental controls and when I hit it the tab it then says they will be activated within 2 hours, but two weeks later still nothing.  They are obviously active despite the suggestion they are not as they are blocking the website I wish to visit (a local online beer seller).

Anyone able to help please?

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Moderator
Moderator
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Message 2 of 2

Re: Parental Controls not working and won't activate

Hi @Jackal999 and welcome.

Thanks for posting about your parental controls problem. This isn't something the community will be able to fix so I've sent you a private message so you can get in touch. Drop me a reply and I'll look into this for you.

Cheers

David

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