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JML154
Beginner
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Message 1 of 4

Parental Controls not working

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Everytime I try to access parental controls it states "something went wrong try again in fifteen minutes".

They did work a long time ago. Young daughter with tablet for Christmas, need them working.

Has anybody had this message, if so how was it resolved?

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Moderator
Moderator
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Message 2 of 4

Re: Parental Controls not working

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Hi @JML154,

I am sorry that this is happening. We'll need to get it investigated by one of our developers. To get in touch with us, click on my user name and then copy and paste the link under "Moderation Team Email Address" into your browser.  Complete that form and we'll get back in touch with you.

Thanks

DanielS

Community ModeratorDannyS
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JML154
Beginner
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Message 3 of 4

Re: Parental Controls not working

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All seems to be resolved, many thanks to all.

Moderator
Moderator
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Message 4 of 4

Re: Parental Controls not working

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Hi @JML154,

Thank you for posting back and for taking my call this morning. I'm happy to see that back working for you.

Cheers

PaddyB

Community ModeratorPaddyB
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