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TonyWall
Aspiring Contributor
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Message 1 of 5

Parental Controls , still not activated

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Parental Controls , still not activated, its been like this for months, not been an issue up till now, and would like some help to resolve the issue.

Many Thanks

 

My BT Secrity settings show the following statment

Parental Controls
Parental Controls is being activated on your account and will be available in the next 24 hours. Please log in again later to manage your account.

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4 REPLIES 4
Moderator
Moderator
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Message 2 of 5

Re: Parental Controls , still not activated

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Hi @TonyWall 

Sorry that the parental controls aren't working for you. 

I can get this investigated for you. I've sent you a private message asking for details we need to help.

Thanks

Stuart

 

Community ModeratorStuartH
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Moderator
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Message 3 of 5

Re: Parental Controls , still not activated

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Hi @TonyWall,

I am sorry that they haven't been activated. Can you test to see if they are working for me now please?

Let me know how you get on. I'll be in the office late tomorrow afternoon.

Thanks

DanielS

Community ModeratorDannyS
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TonyWall
Aspiring Contributor
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Message 4 of 5

Re: Parental Controls , still not activated

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Hi Daniel,
i have checked and the parental controls are now assesabel, i have also checked to see if i can access the Airsoft sites that were bloked and thay are now accesabel. 

Many thanks for your help in resolving this issue.

Regards Tony

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Moderator
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Message 5 of 5

Re: Parental Controls , still not activated

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That's great to hear @TonyWall Smiley Happy

Take care and have a great day.

Thanks

DanielS

Community ModeratorDannyS
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