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Beginner
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Message 1 of 6

Parental Controls

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Can’t set on Parental Controls, same error all the time ... please try again later. Can’t find a solution here either .
Thanks
Marius
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Moderator
Moderator
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Message 2 of 6

Re: Parental Controls

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Hi @mariusava 

Thanks for your post and welcome back!

Sorry that you're having problems managing your Parental Controls.  This isn't something the Community would be able to help with so you can send us over your details and we'll give you hand to sort this out from here.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

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Moderator
Moderator
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Message 3 of 6

Re: Parental Controls

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Hi @mariusava,

My colleagues in the Parental Control team have been investigating the issue. They've asked if you could try activating the service again?

Please could you give that a go and let me know how you get on?

Thanks

PaddyB

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Beginner
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Message 4 of 6

Re: Parental Controls

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Hi Paddy,
Tried again and it worked :). Thank for help , much appreciated!
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Moderator
Moderator
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Message 5 of 6

Re: Parental Controls

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Hi @mariusava  thanks for checking that and I'll let @PaddyB  know it's working now and he can close the case.

cheers
John

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Moderator
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Message 6 of 6

Re: Parental Controls

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Hi @mariusava,

Thank you for taking the time to post back. I'm pleased the Parental Controls are working for you.

Please accept my apology once again for the delay in getting this fixed.

Thanks

PaddyB

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