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Parental and security settings within my BT app

I'm trying to check the parental settings for broadband, have followed instructions to the app and found the button but I just get the same message every time. Sorry something went wrong try again later.

This seems to have cropped up for other users on this forum in the past and been resolved by a moderator. Can anyone help?

Thanks

 

Screenshot_2022-01-21-23-38-39-750_com.bt.btserviceapp.jpg

 

 

 

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Message 2 of 2

Re: Parental and security settings within my BT app

Hi @djmpne and welcome back.

It's been a while but great to see you again. Sorry you're having problems with the App. I'll be happy to take a look at this for you. I'll need a few details so I'll drop you a private message now so you can get in touch.

Cheers

David

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