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Pejate
Newbie
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Message 1 of 3

Parental controls and iMessage photos

Has anyone noticed an issue with iMessage photos not working. I have parental controls on with ‘file sharing’ restricted. It worked fine until about a week ago. After some investigation if I turn off the file sharing restriction it works. Is this an intentional change? Am not sure iMessage photos meets the spirit of the category as set out in the guide.

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TimCurtis
Recognised Expert
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Message 2 of 3

Re: Parental controls and iMessage photos

@Pejate 

There was a recent Apple update that affected the way iMessage handled photos. If you send 4 or more in the same message then they are sent as a fileshared link. Under 4 though they're sent as part of the iMessage.

Would this fit your scenario?

What about WhatsApp does that work OK?

Pejate
Newbie
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Message 3 of 3

Re: Parental controls and iMessage photos

Hi

No not really. Single photos failed. It appears to be related to the fileshare parental controls as now this is off it works. 

Interestingly I think it started after I updated to IOS 12.4 so this could be the trigger to the parental controls now blocking them.

I don’t use WhatsApp so cannot advise in the regard, sorry. 

Seems to possibly be an Apple change affecting the parental control mechanism. 

Thank you!

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