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Adam4
Beginner
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Message 1 of 2

Parental controls not activating

I am unable to activate Parental controls - I just get the message that it will update in a couple of hours but it never progresses from there.

 

Any help much appreciated.

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JohnC2
Moderator
Moderator
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Message 2 of 2

Re: Parental controls not activating

Hi @Adam4, welcome to the forum, and thanks for posting. Sorry that you are having a problem with the Parental Controls. 

Would you check you are using BT's DNS server settings and let us know?

cheers

John

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