Parental controls not working despite saying 'active'
My Parental Controls filter is 'active' and set to 'moderate' but is not blocking any website that might fall within the categories (e.g. gambling) that it says should be blocked or even specific websites that I add to the blocked list.
It doesn't seem to block any website, of any description, as far as I can tell. I see that others have had a similar problem but none of the solutions suggested elsewhere work.
It has been like this for months, and when I last tried to get BT to fix it over the phone they were unable to. My BT contract is now up so unwilling to commit to a new contract, and thinking of changing broadband provider, if it can't be resolved quickly and easily.