Hello, can anyone help. I've recently come to bt for broadband. I've set up parental controls. It says active & on. Currently set to custom but nothing being filtered. Have also tried light with no success. Have also spoken to bt twice .
Welcome to the Community and thanks for your post.
Sorry for the problems you're having with Parental Controls. This isn't something the Community is going to be able to help with so I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you.