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zakp
Beginner
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Message 1 of 5

Parental controls - technical error

Hi,

 

I'm now suddenly experiencing the same problem many others have. The parental controls have changed without my knowledge, and I cannot reset them due to technical error.

 

Thanks. 

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4 REPLIES 4
Moderator
Moderator
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Message 2 of 5

Re: Parental controls - technical error

Hi Zakp,

 

Did you manage to resolve your issue with Parental Controls? If not I'll be able to help, please send me in your details using the "Contact The Mods" link found in my profile.

 

Thanks

 

PaddyB

Community ModeratorPaddyB
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zakp
Beginner
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Message 3 of 5

Re: Parental controls - technical error

Hi Paddy,

 

In your profile I can see a 'Send a private message' link, but no Contact the Mods link.

 

Thanks.

 

 

Zak

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Moderator
Moderator
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Message 4 of 5

Re: Parental controls - technical error

Oops zakp.

Sorry about that. Can you try again?

Cheers

David
Community ModeratorDaveM
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GTX75106
Beginner
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Message 5 of 5

Re: Parental controls - technical error

Hi,

 

I too have this problem - I cannot manage my Parental Controls  due to a 'technical error. I have rung the BT and got through to the Indian call centre more times now than I wish to remember. I get promises of calls back and nothing gets resolved. Please can BT  help and fix this problem?

 

Thanks

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