cancel
Showing results for 
Search instead for 
Did you mean: 
EEcastoff
Beginner
267 Views
Message 1 of 5

Parental controls wide open

Hello, I’ve had BT for nearly 2 years now. I’ve noticed Parental Controls are not working as sites like pornhub are wide open. I have reset the home hub several times. Why aren't the sites being blocked?
Thanks
0 Ratings
Reply
4 REPLIES 4
flamethrower
Aspiring Expert
254 Views
Message 2 of 5

Re: Parental controls wide open

Yes, I've had the same problem.

 

Enabling and disabling didn't fix it.

 

Mysteriously, after I posted here it went back to working as expected the next day. Seemed strangely coincidental.

Tags (1)
0 Ratings
Reply
Moderator
Moderator
243 Views
Message 3 of 5

Re: Parental controls wide open

Hi @EEcastoff

 

Welcome to the forum and thanks for your post!

 

Sorry for the problems you're having managing your Parental Controls service.  Have a look at this link: BT Parental Controls - 'How to' guide

 

Let me know how you get on with this.

 

Cheers,

 

Robbie

Community ModeratorRobbieMac
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”Kudos”
0 Ratings
Reply
flamethrower
Aspiring Expert
225 Views
Message 4 of 5

Re: Parental controls wide open

0 Ratings
Reply
EEcastoff
Beginner
207 Views
Message 5 of 5

Re: Parental controls wide open

I did a ‘DNS flush’ from my iPhone settings as per another post. Parental Controls working as before when using net on my phone. I need to check other devices rest of family are using including 2 teens.. Now how do you separate teens from their devices.. ?!
0 Ratings
Reply