cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Marksfish
Contributor
335 Views
Message 1 of 3

Problem switching off Fon

Go to solution

I am fed up with my phone connecting to the BT wifi hotspot when I get home and have looked into switching it off. I have been to the https://www.bt.com/wifi/secure/statuscheck.do page and put in the details I have signed up to bt with to be told they are invalid. I do not have a bt broadband email address and I do not use the bt mail service as I have my own.

 

How am I supposed to log in to he Fon site to de- activate the service, please tell me I don't need to create a email address as that isn't going to happen and I would rather swap out my router again.

 

Thanks

 

Mark

0 Ratings
Reply
2 REPLIES 2
Distinguished Sage
Distinguished Sage
316 Views
Message 2 of 3

Re: Problem switching off Fon

Go to solution

You should be able to log in with your BTID.

0 Ratings
Reply
Marksfish
Contributor
310 Views
Message 3 of 3

Re: Problem switching off Fon

Go to solution

My BT ID is my own email address and it is not accepting it. I think I have found the answer by going to the My Extras part of my account and disabling wifi there. We will see as it says 48 hours.

 

Thanks for the reply

 

Mark

 

 

0 Ratings
Reply