I need to uninstall BT Cloud on my MAC, but when dragging the app to the trash bin to remove it I get the following message each time:
The item “BT Cloud.app” can’t be moved to the Trash because some of its extensions are in use.
I have tried restarting my MAC but to no avail and would be grateful for any advice on how to resolve this issue.
Solved! Go to Solution.
go to System Preferences > Extensions > All
Uncheck all of the entries with BT Cloud marked against them
Then you can move the app to trash.
"worked for me"
BT might want to add this to the video as well
Thank your for this.
I have simply given up on this service. Just too complicated.
This didn't work for me.
Does anyone have any other solutions?
I'm desperate to get rid of this junk.
Call the Cloud helpdesk on 0800 500 3114 and they may be able to help you with this.