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rbn
Aspiring Contributor
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Message 1 of 2

Re: BT Cloud app on macOS fail to login

I have this problem too exactly. Can anyone sort it out please?

(IT just started fairly recently, so I guess something has been changed.

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Moderator
Moderator
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Message 2 of 2

Re: BT Cloud app on macOS fail to login

Hi @rbn  welcome back and sorry you are having a problem accessing your BT Cloud. I've moved your post to create your own thread as that's the best thing to do.

You would be best to give the Cloud Helpdesk a call on 0800 500 3114. They are open 9am to 9pm Mon - Fri 9am to 6.30pm Sat and Sun and they will be able to help you with this.

Cheers
John

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