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rbn
Aspiring Contributor

‎17-07-2019 9h30 - edited ‎17-07-2019 9h31

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Message 1 of 2

Re: BT Cloud app on macOS fail to login

I have this problem too exactly. Can anyone sort it out please?

(IT just started fairly recently, so I guess something has been changed.

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JohnC2
Moderator
Moderator

on ‎17-07-2019 10h53

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Re: BT Cloud app on macOS fail to login

Hi @rbn  welcome back and sorry you are having a problem accessing your BT Cloud. I've moved your post to create your own thread as that's the best thing to do.

You would be best to give the Cloud Helpdesk a call on 0800 500 3114. They are open 9am to 9pm Mon - Fri 9am to 6.30pm Sat and Sun and they will be able to help you with this.

Cheers
John

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