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Harks68
Aspiring Contributor
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Message 31 of 38

Re: BT Parental Controls Unavailable

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Could you provide an update please, parental controls are not working my side

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Message 32 of 38

Re: BT Parental Controls Unavailable

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Hi @Harks68  sorry that your Parental Controls are taking longer than expected to get fixed. I know @DanielS  has been chasing to get this fixed and he will update you when he is back in the office tomorrow.

Cheers
John

Community ModeratorJohnC
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Harks68
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Message 33 of 38

Re: BT Parental Controls Unavailable

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Hi Thanks for calling Daniel,

 

just tried both those websites that i blocked 

express.co.uk

cnn.com

 

both are still working, can still access bet365.com even with moderate filter on

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Message 34 of 38

Re: BT Parental Controls Unavailable

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Thanks for getting back to me and for speaking with me today @Harks68.

As soon as I get word back I will be in touch with you.

Thanks

DanielS

Community ModeratorDannyS
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Message 35 of 38

Re: BT Parental Controls Unavailable

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Hi @Harks68,

Can you check your Parental Controls for me please?

Let me know if it's working ok for you.

Thanks

DanielS

Community ModeratorDannyS
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Harks68
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Message 36 of 38

Re: BT Parental Controls Unavailable

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Hi 

 Just wanted to update and say parental controls are working (finally  woohayy).

 

I can block website instantly now too, which is great.

Thanks for your hard work.

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Message 37 of 38

Re: BT Parental Controls Unavailable

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That's great news @Harks68 .

 

@DanielS  is out of the office for a few days but I'll let him know everything is sorted.

 

Cheers

 

David

Community ModeratorDaveM
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Message 38 of 38

Re: BT Parental Controls Unavailable

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I am very relieved to hear that @Harks68 Smiley Happy

You are more than welcome. I'm sorry for the time it took. I'm happy that I've been able to get it working for you.

Take care and have a great weekend

All the best,

DanielS

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