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Beginner
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Message 1 of 5

Re: BT WiFi unable to opt out

Tried umpteen time to opt out of BT WI-FI over the last few days website not working right for me.

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4 REPLIES 4
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Moderator
Moderator
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Message 2 of 5

Re: BT WiFi unable to opt out

Hi @Carl5,

Welcome to the Community and thank you for posting. When opting in and out of BT Wifi it can take up to 28 days for any changes to reflect on the Hub.

Do you get any error message when you try to opt-out?

Thanks

Paddy

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Beginner
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Message 3 of 5

Re: BT WiFi unable to opt out

No error message just refreshes and goes in a loop back to square 1 BT Dashboard will not load now!
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Moderator
Moderator
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Message 4 of 5

Re: BT WiFi unable to opt out

Hi @Carl5 thanks for posting back and sorry you can't opt-out. I've sent you a Private Message with details on how to contact the Mod team and we'll be happy to help you with this.

cheers

John

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Beginner
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Message 5 of 5

Re: BT WiFi unable to opt out

Done and thanks in advance.

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