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forumidiot
Newbie
326 Views
Message 1 of 11

Re: BT Wifi Add-On won't disable

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Yes, me too - and I DID NOT opt in. Seems a BT ploy to use the service that I've paid for.

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10 REPLIES 10
Distinguished Sage
Distinguished Sage
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Message 2 of 11

Re: BT Wifi Add-On won't disable

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If you read your T&Cs, you do not opt in, you have to opt out as you will be automatically opted in. Of course by opting out it means that you will be unable to make use of the hotspots yourself whilst out and about.

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osbornelee
Beginner
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Message 3 of 11

Re: BT Wifi Add-On won't disable

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I agree. Its very cheeky of them.

 

It is now disabled.

 

I contacted the forum moderators, who raised an order (at no cost) to disable the wifi on my router, about 10 days later the job was done.

 

No more BT-Fon broadcasting on my router!!

 

Lee.

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forumidiot
Newbie
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Message 4 of 11

Re: BT Wifi Add-On won't disable

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But the T&Cs don't arrive until AFTER you have an account Wise Sage(!) In this day and age it is all about opting IN not out.

And I can't opt out because I don't have Yahoo email. Sort that one out please.

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Distinguished Sage
Distinguished Sage
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Message 5 of 11

Re: BT Wifi Add-On won't disable

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@forumidiot wrote:

 

And I can't opt out because I don't have Yahoo email. Sort that one out please.


You don't need one. http://bt.custhelp.com/app/answers/detail/a_id/12958/~/how-do-i-opt-out-of-bt-wi-fi%3F

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forumidiot
Newbie
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Message 6 of 11

Re: BT Wifi Add-On won't disable

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Yes thanks for nothing - there is no opt-out drop-down.

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Distinguished Sage
Distinguished Sage
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Message 7 of 11

Re: BT Wifi Add-On won't disable

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I have notified the moderators, they will hopefully be able to disable BTWifi for you.

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forumidiot
Newbie
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Message 8 of 11

Re: BT Wifi Add-On won't disable

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OK thanks for that, but I suspect the answer is to turn off the hub wireless and use an access point.

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Moderator
Moderator
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Message 9 of 11

Re: BT Wifi Add-On won't disable

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Hi @forumidiot,

 

Welcome to the community forum.

 

I'm sorry you haven't been able to opt out of BT Wifi. I'll be able to do this for you. Please can you send me in your details using the "Contact The Mods" link found in my profile?

 

Thanks

 

PaddyB

Community ModeratorPaddyB
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forumidiot
Newbie
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Message 10 of 11

Re: BT Wifi Add-On won't disable

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Good morning

Well............ that didn't work, no such link.

But worry not, I have turned off the wireless and just use the hub6 as a modem.

Works for me, no BT snooping or interference.

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