cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
510 Views
Message 1 of 3

Re: Can't switch off Web Protect

Go to solution

I've been having the same problem for the last 24 hours. The 'helppage' is wholly useless. Some websites are accessible, while a random selection of others (BBC News) are cut off. I've changed no settings since first installing BT (during which time it's been fine), so this must be a fault with BT itself.

 

http://bt.custhelp.com/app/answers/detail/a_id/47609/kw/dns/c/346,6683

0 Ratings
Reply
2 REPLIES 2
Moderator
Moderator
382 Views
Message 2 of 3

Re: Can't switch off Web Protect

Go to solution

Hi @BleedinOutraged,

 

Thanks for taking my call today. Can you please check if the web protect has been removed over the next 24 hours and I'll be in touch on Wednesday to follow up.

 

Cheers

 

David

0 Ratings
Reply
Moderator
Moderator
350 Views
Message 3 of 3

Re: Can't switch off Web Protect

Go to solution

Thanks for taking my call again today @BleedinOutraged. I'm glad I was able to get this sorted for you. IUf you have any other problems please post and we'll be happy to help.

 

All the best

 

David

0 Ratings
Reply