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Distinguished Sage
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Message 11 of 14

Re: Parental Control not Working anymore

The forum mods normally reply within 6 working days  this excludes weekends and bank holidays after you have contacted them via their contact form
They will contact you personally by email or phone.

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iowsara
Newbie
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Message 12 of 14

Re: Parental Control not Working anymore

We have recently activated parental controls and it is only working intermittently.  Heavily inappropriate (adult) sites are sometimes accessible despite being blocked - with young teenagers in the house this is very concerning and we want to get it working!

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dantheman12345
Aspiring Contributor
249 Views
Message 13 of 14

Re: Parental Control not Working anymore

Several calls from Level 2 guys from lands far far away, yep you guessed it still not working.

Downloaded firefox as they said and that still let through adult sites, totally fed up and going to CANCEL BT in 10 days when I am able to!

And STILL NO REPLY FROM MODS!

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dantheman12345
Aspiring Contributor
236 Views
Message 14 of 14

Re: Parental Control not Working anymore

Yet another call today with someone from BT level 2 who says the engineers have fixed my problem, but NO it's not fixed and I'm now so wound up by the terrible tech team I am going to move over to sky NOW stuff the 10 days!

 

GOOD BYE BT YOU ARE RUBBISH!!!!!!!!!!! 

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