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We have recently activated parental controls and it is only working intermittently. Heavily inappropriate (adult) sites are sometimes accessible despite being blocked - with young teenagers in the house this is very concerning and we want to get it working!
Several calls from Level 2 guys from lands far far away, yep you guessed it still not working.
Downloaded firefox as they said and that still let through adult sites, totally fed up and going to CANCEL BT in 10 days when I am able to!
And STILL NO REPLY FROM MODS!
Yet another call today with someone from BT level 2 who says the engineers have fixed my problem, but NO it's not fixed and I'm now so wound up by the terrible tech team I am going to move over to sky NOW stuff the 10 days!
GOOD BYE BT YOU ARE RUBBISH!!!!!!!!!!!