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Moderator
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Message 11 of 23

Re: SmarttTalk Problem

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Hi @SebLondon Thanks for getting back to my email. As you say now that you have managed to request the change hopefully it will complete shortly. Post back and let me know if the settings have changed OK or not.

 

Cheers

John

Community ModeratorJohnC
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Message 12 of 23

Re: SmarttTalk Problem

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Hi @SebLondon Have you had a chance yet to check if you can now manage your Smart Talk account? Post back and let me know if it's ok now or if you still need my help.

 

Cheers

John

 

Community ModeratorJohnC
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SebLondon
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Message 13 of 23

Re: SmarttTalk Problem

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I did and still no luck.... Whenever you can, please ring me.

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SebLondon
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Message 14 of 23

Re: SmarttTalk Problem

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Hi John - could you send me an email so I can send screenshots back please?

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SebLondon
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Message 15 of 23

Re: SmarttTalk Problem

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Moderator
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Message 16 of 23

Re: SmarttTalk Problem

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@SebLondon John has sent you that email Smiley Very Happy

Community ModeratorNeilO
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Message 17 of 23

Re: SmarttTalk Problem

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@SebLondon did you get @JohnC2's email ok? He hasn't received any screenshots yet. 

Community ModeratorNeilO
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SebLondon
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Message 18 of 23

Re: SmarttTalk Problem

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@NeilO to be honest, I replied to an email and got a "we are not monitoring this address". Can you get John to do it again please? Sorry guys.

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Moderator
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Message 19 of 23

Re: SmarttTalk Problem

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@SebLondon sorry about that, I'll let @JohnC2 know.

 

Edit: @JohnC2 has found the email and will forward the screenshots over to the smart talk team, we'll hopefully have an update in a few days.

Community ModeratorNeilO
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SebLondon
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Message 20 of 23

Re: SmarttTalk Problem

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Thank you 🙂

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