yep, over 37 days after disabling it, and it is still on - they are DENYING hotspots to be turned off, 14th Nov i asked and did it, now it's the 18th December and it's still on, disabling wifi completely - STILL ON!
or
have a bug in their core systems
either way, BT needs to sort it out! - this should be brought to their attention, so I am writing a letter to the BT CONNECTION dept. to see what the hell is going on.
rep 1: don't know but I'll ask: came back with 7 days
rep2: never ever heard of a hotspot!!
rep3: don't know but ill ask: comes back with 28 days
rep 4: 31 days
these are BT Trained STAFF - when I worked as a CSA at Sky we were given 6 weeks broadband and TV training and everyone got problems resolved... I was already genned up on the 2 week xDSL course so sat through it.
my zYxell VMG8924-B10A router will just go in its place if they keep it up, as the wi-fi is on SH2 is very poor, yet BT state that they tested the SH2 against all other "ISP ROUTERS" and reckons theirs was the fastest - bull
Apart from that everything is great, but always are early days and its 24 months contract! wait until all my neighbours get FTTP then I'll be hit hard
