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JimD
Contributor
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Message 1 of 3

Removing all BT Cloud documents

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Is there any way of deleting all BT Cloud documents without ticking them all individually?  I gather that deleting the app from my computer leave the files on my account.

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BT Cloud Expert
BT Cloud Expert
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Message 2 of 3

Re: Removing all BT Cloud documents

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Hi Jim,

 

If you're looking to clear everything off BT Cloud:

 

  1. Log in at https://btcloud.bt.com and go to the All My Files Section
  2. You can press the 'Delete' button next to each computer you've backed up to BT Cloud, which will delete all the content from folders you set to backup to BT Cloud from that computer.
  3. Lastly, you can click into the 'BT Cloud' sync folder, where you'll find subfolders for each of your mobile devices, and any content you dragged into the BT Cloud Sync Folder. You will need to select this content individually to delete it.

 

If you're only looking to delete 'Documents' (but want to leave pictures, music, etc intact) then I'm afraid you would need to select the content individually.

 

Thanks,

Joe

BT Cloud ExpertJoeV
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JimD
Contributor
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Message 3 of 3

Re: Removing all BT Cloud documents

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Thanks JoeV.

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