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Message 1 of 5

Smart Talk: Active users vanished from bt.com

I included my wife/daughter as active users of BTST; the service works ok on their handsets but today bt.com only shows 1 active user, ie me.

 

They were on bt.com until today, for over a week.

AQ.
"Welcome to Royston Vasey - You'll never leave."

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Message 2 of 5

Re: Smart Talk: Active users vanished from bt.com

AQ

 

was it the new MYBT or the old version?



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Message 3 of 5

Re: Smart Talk: Active users vanished from bt.com

imj, it was the version that a user clicks at the top RH of this page; it had worked fine ok until today.

AQ.
"Welcome to Royston Vasey - You'll never leave."

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Message 4 of 5

Re: Smart Talk: Active users vanished from bt.com

just wondered if it was the new version of MYBT which looks better and has 'tiles' or the old version.    from posts on the forum  many are getting the new version but no/incorrect information



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Message 5 of 5

Re: Smart Talk: Active users vanished from bt.com

Just one of a number of issues on here where bt.com is not provisioned properly to handle BTST.

AQ.
"Welcome to Royston Vasey - You'll never leave."

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