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Burbage61
Newbie
354 Views
Message 21 of 23

Re: Smart Talk Registration Problem

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I am having exactly the same problems with loading the BT SMART talk app onto my i phone 5 mobile. To be honest I am sick to death of being passed from pillar to post in India.

 

How do I get this fixed, simply and quickly

 

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Pengwyn2
Beginner
294 Views
Message 22 of 23

Re: Smart Talk Registration Problem

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I have bought the latest Samsung8+ which replaces the S6.
No problem with the S6 but SmartTalk will not run on the S8+
A call to SmartTalk help line on 0800 011 3845 resulted in them not being able to explain or fix the problem. So it looks like I and many others are stuck with this problem until they do something about it.
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Pengwyn2
Beginner
238 Views
Message 23 of 23

Re: Smart Talk Registration Problem

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I finally cracked the system by writing a complaint letter to the BT Customer Service Manger in Durham.

They were extremely helpful and assigned their Smarttalk department to the case, which they fixed today. Since then they called to ensure that the problem had been solved.My Smarttalk app now works pefectly again.

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