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Moderator
Moderator
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Message 11 of 15

Re: Smart Talk

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That's great to hear @t8769.

I'll let @JohnC2 know when he's back in office early next week.

I can see that you've since spoken with the SmartTalk/Mobile team before I edited this comment.

They will continue to deal and help you Smiley Very Happy

Thanks

DanielS

Community ModeratorDannyS
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marthasimons
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Message 12 of 15

Re: Smart Talk

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Thanks

Don't worry be Happy: Robot Happy
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t8769
Contributor
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Message 13 of 15

Re: Smart Talk

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Actually, the help I've received on this website has been faster and better than by phone.  You can't talk to the SmartTalk people direclty, they have to call, and I wasn't there to receive their calls, if they did.

We are still trying to get the app to work - here's hoping!

I understand this app will be stopped later in the year. There is a BT app that lets you use wifi to make calls in the UK be allowed overseas eventually?


Thanks

 

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t8769
Contributor
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Message 14 of 15

Re: Cancel SmartTalk and start again

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It eventually was fixed, thanks

 

 

Do you know if the service, where you can make calls over wifi, will be extended to overseas when SmartTalk stops?


Thanks

 

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Moderator
Moderator
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Message 15 of 15

Re: Cancel SmartTalk and start again

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Hi @t8769 Thanks for posting back and glad you got that sorted.

In relation to Wifi calling we are not aware of any changes to the current set up. If things change I'm sure customers will be notified closer to the withdrawal of the smart talk service.

Cheers
John

Community ModeratorJohnC
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