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JWR
Beginner
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True Activated in BT Account following Windows Update

My PC updated today with Windows 10 Cumulative Update Version 1903 for x64-based systems (KB4503308. Following which True Key got installed on my PC  and is shown as activated within my BT account. I have not knowingly activated the software within MY BT.  Also, I am now unable to access BT Virus Protect or True Key from within my account. (Error 500 --Internal Server Error   - From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1   10.5.1 500 Internal Server Error  (....unexpected condition which prevented it from fulfilling the request).

There does not seem to be a method of installing/uninstalling/reinstalling BT Virus Protect/True Key from with My BT account. I have been able to remove the virus protect etc via the Control Panel but can find no entry for True Key in CP.

I am so now getting Mc Afee warning of McAfee Virus Scan is due to expire in 2 Days.

Any ideas for how I may resolve the problems.

Thanks.

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