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Den4G
Aspiring Contributor
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Message 1 of 2

True Key premium subscription showing as expiring in 13 days?

I have BT Infinity 2 and have been using the included True Key app. Just today I noticed my premium subscription expires in 13 days. Any ideas why - my account is fully paid up and on Direct Debit monthly payments.

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psykix
Aspiring Expert
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Message 2 of 2

Re: True Key premium subscription showing as expiring in 13 days?

You have to reactivate it with a code every month - at least that has been my experience for months.

 

Not so bad if only using 1 of the licenses, but if using all 5 what a faff!

 

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