Really fed up as for the first time was going to use BT Fon out and about. Managed to log in a couple of times, however for the majority I go the error message 'user name/password not recognised'.
I was using an Ipad 3 and an Andriod (HTC Incredible S).
I reset the the password to ensure I was using the right one.
Any suggestions please?
I can have this investigated for you.
Please send me an email using the contact us form in my profile you can open this form by clicking the link in the section About Me.